Services Agreement
The terms below cover our measurement plans, the done-for-you website build and its 3-month agreement, our one-time reports, and how billing and cancellation work.
Last updated: September 7, 2026. Agreement version: 2026-09-07.1.
1. Parties
This agreement is between Lighthouse Pro, LLC ("Lighthouse Pro", "we", "us") and the customer purchasing services ("Client", "you").
2. What we sell
Lighthouse Pro sells three things: monthly measurement plans, a done-for-you website build, and one-time reports. The exact plan, options, and prices for a purchase are the selections shown at checkout and stored with the Stripe Checkout Session. Current prices are published on the pricing page; the price shown at checkout is the price charged.
3. Measurement plans
The measurement plans are Starter at $99 per month, Growth at $249 per month, and Pro at $499 per month. Every plan is month to month: there is no term commitment on any plan, and either party may cancel at any time, effective at the end of the current billing period. The one exception is the 3-month agreement that comes with the $399 website build, described in section 5.
Every plan includes a weekly report delivered as a private link by email, covering the measurements included in the plan tier as described on the pricing page at the time of purchase. Starter includes support by email. Growth includes working sessions every other week, and Pro includes weekly working sessions. A working session is a scheduled meeting where a team member walks through your report and plan with you. During the first month of any Growth or Pro plan, working sessions are weekly regardless of tier.
Plan measurements are informational analyses generated from public data and third-party measurements. They are provided as-is, without any guarantee of search rankings, traffic, or business outcomes.
3a. The plan guarantees
The first-month guarantee. Every new measurement plan carries a first-month guarantee: if, within fourteen days after the first monthly billing period ends, Client tells us the plan did not deliver what this agreement describes — a clear, measured picture of where the business stands and what to do next — Lighthouse Pro refunds that first monthly payment in full. This guarantee applies once per Client and does not cover the website build or one-time reports.
The session guarantee. If Lighthouse Pro misses a scheduled working session and does not hold a replacement session at a time Client accepts within the same calendar week, that month's plan fee is refunded on Client's request. A session moved at Client's request does not trigger this guarantee.
Neither guarantee promises search rankings, traffic, or business outcomes; they guarantee the service itself. Plans deliver measurement, reporting, and guidance: the working session ends with recommended actions, and carrying them out is Client's choice — website changes within scope ride the plan's included care, and larger work is quoted separately and done only on Client's approval.
4. The website build
The website build is a done-for-you website of up to ten pages, then $49 per additional page. It includes hosting setup, SSL, a working contact form, one pre-publish revision round, and thirty days of post-launch fixes.
On its own, the build is a one-time $799 with no plan required and no term commitment.
Purchased together with a Growth or Pro plan, the build is a one-time $399 and carries the 3-month agreement in section 5.
5. The 3-month agreement on the $399 build
The $399 build price is conditioned on the Client keeping an active Growth or Pro plan for three consecutive months from the purchase date. This is stated next to the $399 price wherever it is offered, and at checkout.
If the plan is cancelled, is downgraded below Growth, or lapses for non-payment before three monthly plan payments have been completed, the difference between the bundled price and the standalone price ($799 minus $399, which is $400) becomes due. Lighthouse Pro may charge the payment method on file for that difference after emailed notice.
After the three monthly payments are complete, the plan continues month to month like any other plan, and either party may cancel at any time. The Client keeps the website and the domain in every case: ownership is governed by section 7 and does not depend on the plan.
6. One-time reports
The Full SEO Report is a one-time purchase delivered as a secure link by email, typically within a few hours of purchase, at the price shown at purchase. The Market Intelligence Report is a one-time $99 purchase: an analyst-reviewed market summary compiled from our proprietary aggregated local-business records, delivered by email within twelve hours of purchase, with a report link valid for ninety days.
Reports are informational analyses generated from public data and third-party measurements at the time of generation. They are provided as-is, without any guarantee of search rankings, traffic, or business outcomes. Statistics in the Market Intelligence Report are aggregates and estimates, and no row-level business data is provided. Report links are private to the recipient and expire; refreshed links are available on request. Every paid report includes a complimentary fifteen-minute walkthrough call on request. Beyond that walkthrough, report products do not include website changes, SEO services, or consulting unless purchased separately.
7. Ownership
The Client owns their website, their domain, and their business content. This applies to every website we build, at both the $399 and the $799 price, from the day it is delivered. If the Client leaves, the website, the domain, and the Client's measured history go with them.
Lighthouse Pro may reuse general layout patterns, code patterns, systems, and template components that are not unique Client content.
8. Billing, cancellation, and failed payments
Plans bill monthly through Stripe from the purchase date. One-time purchases are due at checkout. To cancel, use the cancellation link in any of our emails or contact [email protected]; cancellation stops future billing at the end of the current billing period and takes no more effort than signing up did.
In one sentence: plans are month to month, the $399 build carries a 3-month agreement, and the $799 build carries none.
Failed payments may pause reports, working sessions, hosting support, and ongoing care until the account is brought current. If a plan carrying the 3-month agreement lapses for non-payment, section 5 applies.
9. Refunds
Website build fees are generally non-refundable once work has started. If Lighthouse Pro cannot begin the project, we may issue a refund or credit at our discretion. If a purchased report cannot be delivered, the report fee is refunded.
10. Client responsibilities
Client is responsible for providing accurate business information, approvals, requested content, brand assets, access invitations, and timely feedback. Delays in intake, approvals, assets, or third-party access may delay delivery.
11. Delivery and revisions
Estimated delivery starts after payment and completed intake. The website build includes one revision round before publish and thirty days of post-launch fixes. After that window, further changes are handled within an active plan's included care or billed separately at prices agreed in writing.
12. Domains, hosting, and access
Lighthouse Pro may host or manage the website while the account is active, and coordinates hosting, SSL, and domain connection on the Client's behalf. If service is cancelled or payment fails, Lighthouse Pro may pause managed services after reasonable notice; the Client's ownership under section 7 is unaffected, and we will cooperate in transferring the site and domain to the Client's own accounts.
13. Referral program
When the referral program is active, Clients may share a personal referral code. When a new customer completes a qualifying purchase using that code, both parties may receive one free month of their monthly plan (or an equivalent credit), applied after Lighthouse Pro verifies the referral. Referral credits have no cash value, may be limited per account, and the program may be modified or ended at any time. Self-referrals and fraudulent redemptions are void.
14. Limitation of liability
Lighthouse Pro is not responsible for indirect damages, lost profits, ad performance, search ranking guarantees, third-party platform outages, registrar issues, or email and provider failures. Our total liability is limited to amounts paid to Lighthouse Pro for the affected service during the prior three months.
15. Electronic acceptance
By completing a checkout for any plan, website build, or report, Client accepts this agreement electronically. Lighthouse Pro stores the server-authoritative agreement version, a SHA-256 hash of this document, the acceptance time, the normalized purchase selection, and the Stripe Checkout Session identifier as the acceptance record.
15a. Text messaging (SMS) program
Lighthouse Pro SMS is our text messaging program. When you speak with our team by phone and ask us to text you information — for example a preview link for a website design prepared for your business, or details about a meeting you scheduled with us — we send those requested messages to the number you provide or confirm on that call, and we reply when you text us first. Message frequency varies and is typically low (a few messages per conversation). Message and data rates may apply.
You can opt out at any time by replying STOP to any message, which immediately unsubscribes you. For help, reply HELP or contact [email protected]. Consent to receive text messages is not a condition of purchasing any service. Mobile phone numbers and text opt-in information are never shared with or sold to third parties for their marketing purposes. Wireless carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your information.
16. Contact
Questions about this agreement can be sent to [email protected].